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| NESCTC Direct is the Direct Services Division of NESCTC Security Agency.
The largest department of NESCTC Direct is our Uniformed Security section. Our team goes to great lengths to ensure that each security Officer working on site is screened and trained to deliver professional results on site. But before we post a Security Officer on site, we first take the time to listen and understand the security needs of our Clients, and any other issues that may impact performance of security services. Once these are identified, discussed and understood, NESCTC creates a personalized program to meet the security and business needs of our Clients.
Currently, NESCTC Direct provides the finest Security Officers in Southern New England, including Connecticut, Massachusetts and Rhode Island. NESCTC Direct Security Officers are supervised and managed directly from NESCTC headquarters, and our NESCTC Operations Director personally oversees all aspects of recruiting, hiring, training and placement of Security Officers to ensure the highest caliber of individuals are matched to meet Client needs and expectations.
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|  Contracted Security Management |
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| The keys to developing and providing our Clients the finest Security Officers include a straightforward, no-nonsense focus on the following: |
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Recruiting, Screening & Hiring. There is nothing more important! Creative & Innovative recruiting practices are tempered by stringent screening measures that include a comprehensive employment application, a 2-phase interview process, criminal background and credit history checks, reference checks, motor vehicle checks and OFAC SDN screening. For those who pass, random drug testing may also be performed depending on state law and Client requirements. |
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Training. NESCTC Direct provides Security Officer's with a 40+ hour competitive curriculum that exceeds the training requirements for security personnel in any state, and includes group training designed to identify and weed out those who may have passed initial screening but do not meet our performance standards, before they are assigned to a Post. |
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Professional Appearance & Demeanor. Security Officers representing NESCTC will be clean shaven and appear in a clean, pressed uniform on site, and will be on time, remain standing in an Alert-Awake-Ready position, refrain from socializing or talking on a cellular phone while on duty, and otherwise conduct themselves in a professional manner that comports with Client expectations. |
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Effective Communication. Effective verbal and written communication is essential for Security Officers who not only come into contact with our Client's employees, but in many cases are in contact with our Client's customers, may need to assist law enforcement in the event of an incident or emergency, or be approached by the news media. NESCTC training includes specific instruction on how to communicate appropriately and professionally, or in some cases politely refrain from communicating with, those they may come into contact with on site. We also train on basic written functions such as writing Daily Activity Reports and Incident Reports. |
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